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There is also an interesting (but not innovative) loyalty program where you can get good rewards. Need assistance with some aspect of the Joy Casino experience? The support team at Joy Casino is friendly, accommodating, and available 24/7. Simply click on the “Live Help” button located on the right-hand side of the screen to initiate live chat.
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As soon as the check is complete, you’ll receive a notification via email and text message. Sometimes, Joy Casino might ask a player to confirm their residence address. In that case, you should send any document that displays your personal data and your living address.
The player from Japan had submitted a withdrawal request less than two weeks before contacting us. The player experienced delays due to pending KYC verification and had scheduled a verification call with the casino. After successfully completing the verification, the player was able to withdraw the funds. The player from Japan is experiencing difficulties withdrawing his funds. The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them.
The wagering requirements are pretty strict, so you’ll have to place quite a few bets before you can pocket any bonus winnings. During the first 10 days after your purchase casino credits for the first time, you’ll be receiving by 20 cash spins daily. Winnings are credited as bonus funds with 30x wagering applied.
